Published by GPEx on November 21, 2019

Practice Managers Workshop

Friday 8th November saw our largest attendance of Practice Managers this year, amidst the crazy un-seasonal weather at Morphettville Racecourse. In case you missed it, here are some highlights of the day.

Provider Digital Access (PRODA) now deferred until 2020 – Virginia Leake – Manager Quality & Accreditation

Following the recent announcement regarding the new Digital Provider Number Registration (DPNR) systems availability and registration of the Provider Digital Access (PRODA), this process has now been deferred by the Department of Human Services until 2020. We will be sure to let you know when it will be re-introduced and share the details of the DHS’s online tools as they become available.

Fellowship Pathways for IMGs – Ellen Mills – Coordinator Selection & Placements

The Practice Experience Program (PEP) was developed by the RACGP to provide non-VR GP’s with an education program designed to support them on their way to Fellowship with the College. From 2022 onwards, all doctors must be enrolled in an approved RACGP program in order to be eligible to complete the RACGP Fellowship exams.

In South Australia, the PEP is delivered and supported by of a GPEx Program Training Advisor and a team of GPEx Medical Educators. The PEP participants are provided with support and resources as they work through the self-directed education program. GPEx PEP participants participate in direct observations, attend clinical case analysis workshops, complete a 360 degree feedback assessment and have access to our GPEx Excel webinar and workshop series as well as our online exam resource, GPEx Exams Collective.

The PEP is currently being delivered by GPEx to a cohort of six non-VR GP’s throughout South Australia, with a further seven due to commence in January 2020.

Future-proofing General Practice – Dr Taryn Elliott – Manager Research & Innovation

Future-proofing is the process of anticipating the future and developing methods to minimise potential negative effects. At GPEx we have embarked on a Future Thinking Journey. As part of this journey, at the recent Practice Managers workshop we talked about how we can use data, research and evaluation to help us to understand the present and plan for the future.

Two key take-home messages:
1. We need to use feedback to understand our strengths and opportunities for improvement in order to plan for the future;

We discussed the overall results from our registrar feedback surveys to stimulate thought and reflection and conducted a short survey to gauge your satisfaction with the amount of feedback received from GPEx. 63% of you felt you would like to receive more feedback from GPEx, and you have provided some ideas about what this feedback should focus on. This includes better understanding of registrar satisfaction with the practice teaching supervision and culture, and feedback on opportunities for development. Practice Managers, if you didn’t get a chance to fill in the survey on the day it is available on your GPEx One dashboard – please feel free to enter your feedback and ideas before the end of November.

2. Practice culture is the most important reason why graduates choose a practice – here’s what they want:

We discussed the challenge of sustaining graduates. GPEx has been working with the University of Adelaide to research where our graduates are choosing to practice. We found that the most important reason cited for choosing their current practice was practice culture. The University of Adelaide has shared preliminary results with GPEx which indicate that some important elements of practice culture sought by graduates include: quality care, teaching and learning, teamwork, flexibility, caring for each other, and support. Practices shared ideas about how they create these positive elements of culture within their own environment. Practices were challenged to think about how they described their practice culture on the GPEx Connect Practice page.

So, to future proof let’s work together to use our research and feedback to not only survive but to thrive in 2020 and beyond.

Orientation and Induction – Dr Simon Hay – Deputy Director, Medical Education & Training

Orientation to a new workplace is always important. At the PM workshop Dr Penny Need chaired a panel discussion where practice managers Julie Lewcock, Michelle Fiegert and Jacky Genesin discussed the orientation of GP registrars in their practices.

Some of the interesting points that were discussed included;

  • A gradual orientation over a number of weeks
  • Ensuring practice software orientation occurs
  • Orientation to the local area
  • Ensuring GP registrars know how they should seek help from their supervisor
  • Spending time with all members of the practice team
  • Ensuring GP registrars feel part of the practice team
  • Providing a list of local specialists to help with referral pathways

There were many other areas discussed in what was an interesting session which reinforced the importance of a comprehensive orientation. An orientation checklist from GPSA was provided to assist practices, available here:
Orientation Checklist

For more information about any of the topics above, please contact our team.