Cookies Policy

Cookie Policy GPEx Limited (ACN 608 491 621) (GPEX, we, us, our)

Effective Date: 15 July 2024

Introduction

This Cookie Policy explains important information regarding the use of cookies and similar technologies to collect information when you visit our website www.gpex.com.au (the ‘Website’). It also explains your choices regarding these technologies.

What are cookies?

Cookies are small data files which are placed on your smart phone, tablet, laptop or other device when you use any website. This process is important to the functionality of the Website as it enables it to ‘remember’ certain important pieces of information between different pages. This includes, when the same device returns to the Website, to track activity via the device, or to identify a user as having come from another website. They are widely used to:

make websites function.
work more efficiently.
enhance the customer experience.
personalise content based on interests, preferences and location.

Types of cookies we use

We use the following types of cookies on the Website:

Necessary Cookies: These cookies are essential for you to browse the Website and use its features, such as accessing secure areas of the site. Without these cookies, certain services cannot be provided.
Performance Cookies: These cookies allow us to analyse how visitors use the Website and to monitor its performance. They help us improve the way our website works.
Experience Cookies: These cookies allow the Website to remember choices you make (such as your username, language, or the location you are in) and provide enhanced, more personalised features.
Marketing Cookies: By sharing your interests and behaviour as you visit our site, you increase the chance of seeing personalised content and offers.

Personal information

We may obtain personal information about you through our use of cookies. Such personal information will generally include:

IP (internet protocol) address.
Device ID.
App ID.
Vendor ID.
Advertising ID.
Location information.

Any personal information collected via the use of cookies will only be obtained in accordance with our privacy policy and our Website Terms of Use

Consent

In most cases we will need your consent to use cookies on this Website.

We may use cookies without your consent where the cookies are essential for the functioning of our site and to provide our services to you. For example, this will apply:

to ensure products remain in your shopping cart.
to successfully process a payment for purchased products.
to ensure the shopping cart functions.

Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies in the following manner:

Users shall be required to consent through a pop-up on the Website homepage that they will need to answer to gain full access to the website

Wherever you have given your consent to the use of cookies, you will be able to opt-out and withdraw your consent by:

A cookies banner will be shown to users, which will allow users to opt in to cookies (with the exception of essentials cookies, which by default are necessary for the website to function correctly).
A link to Cookies placed on the footer of the Website, that allows users to update their cookie preferences.

Cookies used on this website

The following cookies/similar technologies are used on this website:

Third party cookies:

Stripe, payment processing.
Google, analytics, maps, YouTube.
Cloudflare, user verification.

Cookies owned by the operator of this website:

WordPress, shopping cart functionality.
Salesforce, user forms.

Retention periods for cookies

The period which cookies shall be stored for shall be dependant upon the type of cookie used. There are two broad categories of cookies:

Session cookies: These are temporary and are erased each time you close your browser. Session cookies are used to remember your actions between one page and another during a browsing session.
Persistent cookies: These remain on your browser until you delete them or until they expire. In general, cookies will not be retained for more than 12 months.

Managing cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and some parts of the Website may no longer be fully accessible or function.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use the Website though your access to some functionality and areas of the Website may be restricted.
Third-Party Tools: Some third-party tools allow you to decline cookies from specific companies or all companies that deploy cookies. Please note that this is not controlled by us, and we are not responsible for their effectiveness.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at support@gpex.com.au